Planet deposits and withdrawals for Canadian players

The fastest way to withdraw from Planet

The fastest payout route at Planet is the card withdrawal, which clears in 1-3 working days; an online bank transfer takes 3-5 business days. Those two clearing windows are the only per-method timings Planet publishes, and both start after the operator approves the request, not at the moment you press the button. Approval sits on top of the clearing time, so a card request submitted Friday evening realistically lands the following week.

One limit is published, and it is published loosely: a minimum of 10 and a maximum of 2,300 per withdrawal, stated without naming a currency and without tying it to any specific method. Since Planet takes Canadian players and prices in CAD, that is most likely CAD 10 to CAD 2,300, but Planet does not say so. No withdrawal fee is stated for either the card route or the bank transfer route. "Not stated" is not the same as "free" — check the confirmation screen before you submit, because that is where a fee, if one exists, has to appear.

Planet payout methods, limits and clearing times

Where a column says "not published", Planet does not state the figure for that method — treat it as a gap to confirm in the cashier, not as a zero.

Last updated: 2026-09-02

How to withdraw from Planet by card

1. Open the cashier and choose Withdraw by card — this route is listed at 1-3 working days.
2. Complete account verification first, since an unverified account stops the payout before the 1-3 day clock starts.
3. Enter an amount at or above the published minimum of 10 (Planet does not name the currency) and at or below 2,300.
4. Select the same card you deposited with, because most operators return funds to the original payment instrument.
5. Check the confirmation screen for any fee line before you submit — no card withdrawal fee is stated anywhere in Planet's terms.
6. Note the submission date and count 1-3 working days, excluding weekends and Canadian bank holidays.

How to withdraw from Planet by online bank transfer

1. Open the cashier and choose Withdraw by online bank transfer — this route is listed at 3-5 business days.
2. Verify your account before requesting, so the payout is not held for documents after you submit.
3. Enter an amount between the published 10 minimum and 2,300 maximum (Planet states these figures without a currency).
4. Select your Canadian bank account and confirm the name on it matches the name on your Planet account.
5. Read the confirmation screen for a fee line — no bank transfer fee is stated in Planet's terms.
6. Count 3-5 business days from approval; TD, RBC, BMO, Scotiabank, CIBC, National Bank, Desjardins, Tangerine, Simplii and EQ Bank all post incoming transfers on business days only.

How to withdraw from Planet: the limits that apply to every method

1. Request at least 10 and no more than 2,300 per withdrawal — this range is the only limit Planet's terms give, and it is not tied to a single method.
2. Split anything above 2,300 into separate requests, since the maximum applies per withdrawal.
3. Clear any active bonus wagering before requesting, because unmet wagering is the most common reason a request is voided rather than paid.
4. Pick your route by speed: card at 1-3 working days, online bank transfer at 3-5 business days.
5. Save a screenshot of the request — the reference number, the amount and the timestamp are what support will ask for if the payment goes past its window.

Bonus wagering rules before you cash out →

Verification: what it costs you in time

Planet does not publish a document list or a verification turnaround. What it does publish is the payout side: 1-3 working days by card, 3-5 business days by bank transfer. Verification runs before those windows open. If you request a withdrawal and documents are only then requested, your money sits in review while you scan paperwork, and the clearing time restarts from approval — not from your original request.

The practical move is to verify immediately after registering, while you have nothing waiting. Canadian-facing operators normally ask for the same three things: a government photo ID, a proof of address dated within the last three months, and evidence you own the payment method (a card image with the middle digits covered, or a bank statement header showing your name and the account). Planet doesn't publish this list, so treat it as what to have ready rather than what you will definitely be asked for. Names must match exactly across the account, the ID and the bank account — a mismatch between a legal name and a shortened first name is a routine cause of a rejected verification and a held payout.

Account registration and verification →

When payments go wrong

Deposit not showing. Card deposits are normally instant; a bank transfer is not. If a deposit is missing, check your bank statement first — if the money has not left your account, the transaction failed at the bank and nothing is stuck at Planet. If it has left and the balance is still short, send support the transaction reference, the exact amount with the currency, and the timestamp. Nothing moves without those three items.

Withdrawal running long. A card payout past 3 working days or a bank transfer past 5 business days is outside its published window, and that is when you should chase it. Two things stretch the clock legitimately: weekends and Canadian bank holidays, which are not working days, and pending verification, which pauses the request entirely. Ask support one question in writing — is the request approved and sent, or is it still in review — because those two states need different actions from you.

Rejected or account blocked. The usual grounds are unmet bonus wagering, a withdrawal below 10 or above 2,300, a payment method whose name does not match the account, or a failed verification. A rejection normally returns the funds to your Planet balance rather than voiding them, so check the balance before assuming a loss. If the account itself is locked, do not open a second account — duplicate accounts are grounds for confiscating a balance at almost every operator. Write once, quote your account ID, and keep the reply.

Payout complaints and how to read them →